Variphy Call Analytics vs. Cisco Unified Intelligence Center (CUIC)

VariphyCUICNo reporting row limitationsReporting row limitation of 8000Highly Customizable reporting without the field restrictionsReliant on CUIC canned reports with very little capability of formatting and customizing25 widget limitation per DashboardLimitation of 10 widgets per dashboardEasy to use interface geared toward end users and managersInterface geared toward Administrators providing reports for end users and managersModular and User based access controls for Supervisors, Users or ManagersLimited access controls for Supervisors, Users or managers.Period over Period (Month, week, Day, Hour etc...) analyticsExtremely limited PoP analytics created using SQL, scripting and excel editingAbility to show Calls traversing in and out of Call centerConfined to only reporting calls taking place in the call centerAbility to customize reporting field labels to better user experienceNo ability to change from CUIC canned field namesAbility to report custom Not Ready reason not just codeReports custom Not Ready numeric value and not textual reasonReporting repository showing what reports have been run, their status and by whomNo ability to track report usage