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Report Templates: How to import and utilize

Join Brian and Dre as they show you how to import and utilize report templates.

  • For engineers by engineers
  • Interactive Q&A
  • Lucky winner gets a $50 Amazon Gift Card!

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Upcoming live webinars

Phone failures can drive up abandonment rates and frustrate agents. We’ll show you how to use Variphy to identify problem devices and improve call reliability.
JUL 23, 2025 11:00 AM PT
Ever wonder what Sync Data actually does in Variphy? Join us to uncover how this behind-the-scenes feature keeps your reporting accurate and up-to-date.
JUL 30, 2025 11:00 AM PT
Discover how Variphy can unlock meaningful insights from your Webex Calling Customer Assist Queues. Join Matt for a showcase of reporting possibilities to help optimize your customer interactions.
AUG 6, 2025 11:00 AM PT
What’s the difference between a contact and an event stat in Webex Contact Center analytics? We’ll break it down and share practical ways to use these metrics to your advantage.
AUG 13, 2025 11:00 AM PT
Take a deep dive into creating insightful Variphy dashboards for Webex Contact Center. Join Dre as he walks through practical examples that deliver real-time clarity.
AUG 20, 2025 11:00 AM PT
Learn how to build detailed Webex Contact Center reports that surface key performance trends. Victor will show you how to turn complex data into actionable insights.
AUG 27, 2025 11:00 AM PT
Phone failures can drive up abandonment rates and frustrate agents. We’ll show you how to use Variphy to identify problem devices and improve call reliability.
JUL 23, 2025 11:00 AM PT
Ever wonder what Sync Data actually does in Variphy? Join us to uncover how this behind-the-scenes feature keeps your reporting accurate and up-to-date.
JUL 30, 2025 11:00 AM PT
Discover how Variphy can unlock meaningful insights from your Webex Calling Customer Assist Queues. Join Matt for a showcase of reporting possibilities to help optimize your customer interactions.
AUG 6, 2025 11:00 AM PT
What’s the difference between a contact and an event stat in Webex Contact Center analytics? We’ll break it down and share practical ways to use these metrics to your advantage.
AUG 13, 2025 11:00 AM PT
Take a deep dive into creating insightful Variphy dashboards for Webex Contact Center. Join Dre as he walks through practical examples that deliver real-time clarity.
AUG 20, 2025 11:00 AM PT
Learn how to build detailed Webex Contact Center reports that surface key performance trends. Victor will show you how to turn complex data into actionable insights.
AUG 27, 2025 11:00 AM PT

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