Microsoft Teams Phone, with its integrated calling, global reach, and enterprise-grade features, enables efficient communication within an organization and offers a reliable calling experience for customers. With such powerful technology, you need equally robust reporting and analytics. Variphy’s Teams Phone integration lets you search, analyze, and report on your organization’s call activity, giving you the data you need to take your business to the next level.
Microsoft Teams Phone is a cloud-based telecommunications system. With Teams Phone, employees can use a single interface to communicate with customers or each other, allowing for a more seamless and efficient workflow. They can do everything from making and receiving calls within your company to setting up advanced features like call menus, queues, and voicemail. It works smoothly with Teams on computers or desk phones and can connect to phones in external networks.
It’s a one-stop solution for telecommunications, and because it is a cloud platform, it can scale to business needs without extensive infrastructure changes. Connecting to the cloud also allows for more reliability, easier integration with other cloud services, and enhanced security.
Monitoring the performance of a VoIP system is essential to identifying and addressing issues like call quality or network congestion. You also need to make sure you stay compliant with data retention policies. Microsoft Teams Phone offers some native reporting tools that give you a peek at call quality and allow you to prioritize delay-sensitive network traffic. However, some organizations need more visibility into call quality, usage patterns, and performance metrics.
Variphy is a third-party solution for Teams Phone that helps organizations stay on top of their key metrics and stay in compliance with data retention policies. Our solution gives you visibility into trends in your environment, whether your organization is fully on Teams Phone, has a hybrid solution, or using additional cloud calling platforms like Webex Calling and Zoom Phone.
Take a look at what Variphy has to offer and how it can take your company to the next level:
Add Variphy to your telecommunications strategy for better insight into your call data. Our reporting and analytics solution helps you with:
Go beyond basic analytics and build reports that matter to you. Request a demo today to see how you can take advantage of Variphy’s solutions to optimize your Teams Phone environment.
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